Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Milo & Birch. Throughout the site, the terms “we,” “us,” and “our” refer to Milo & Birch. By visiting our website and/or purchasing something from us, you agree to these Terms of Service.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.
ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or website for any unlawful or unauthorized purpose.
PRODUCTS AND INFORMATION
We make reasonable efforts to display product descriptions, colors, dimensions, photographs, pricing, and other information accurately. However, colors and appearance may vary depending on your device, lighting, manufacturing variations, or other factors.
Product availability and inventory may change without notice. We reserve the right to modify or discontinue products when necessary.
ORDERS
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing, inventory problems, payment issues, or inaccurate customer information.
If we make a change to or cancel an order after it has been placed, we will make reasonable efforts to notify you using the contact information provided with the order.
You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information.
PRICES AND PAYMENT
Prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes and shipping charges will be displayed during checkout when required.
Payment information is processed through our authorized payment providers. Milo & Birch does not directly store complete payment card information.
SHIPPING AND DELIVERY
Estimated shipping and delivery times are provided for convenience and are not guaranteed. Delays may occasionally occur because of carriers, weather, holidays, customs, fulfillment partners, incorrect addresses, or circumstances outside our reasonable control.
Please review our Shipping Policy for additional information regarding shipping rates, estimated delivery times, order processing, and tracking.
RETURNS AND REFUNDS
Returns, refunds, damaged items, cancellations, and related requests are governed by our Return and Refund Policy. Please review that policy before making a purchase.
THIRD-PARTY SERVICES
Our store may use third-party services for functions including payments, order fulfillment, shipping, analytics, and website functionality.
We are not responsible for independent third-party websites or services that are outside our reasonable control. Your use of third-party services may also be subject to their respective terms and policies.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
PROHIBITED USES
You may not use this website to violate applicable laws, infringe intellectual property rights, transmit malicious software, attempt unauthorized access to the website or its systems, collect information about others unlawfully, or interfere with the operation or security of the store.
DISCLAIMER
Except as otherwise required by applicable law, products and services are provided on an “as available” basis. We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Milo & Birch will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Our liability will not be limited where doing so would be prohibited by applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Milo & Birch from claims or expenses arising from your unlawful misuse of the website or your violation of these Terms.
SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on this website unless otherwise required by law.
GOVERNING LAW
These Terms will be governed by applicable laws of the United States and the applicable laws of the state in which Milo & Birch operates, without limiting any mandatory consumer protections that may apply.
CONTACT
Questions about these Terms of Service may be submitted through the contact information provided on the Milo & Birch website.